Support & FAQs

Setting up your device is straightforward: simply power it on, place it in the desired location, and use our mobile app to connect via Bluetooth or Wi-Fi. The device automatically calibrates and begins transmitting data within minutes. For detailed instructions, consult our setup guide or contact support if needed.

First, ensure the device has sufficient battery life and is within range of your mobile device or network. Restart the sensor and check your connection settings. If issues persist, refer to our troubleshooting resources or reach out to our support team for assistance.

Our sensors come pre-configured to monitor water temperature, oxygen levels, and pollution indices. However, you can customize alert thresholds and data logging preferences via our mobile app. For advanced customization options, consult our user manual or contact our technical support.